Frequently Asked Questions - Let Us Answer Your Questions

The Short Answer is Yes and No. Currently the AHA does not endorse ANY completely online course. Our 100% online course is accredited by the Postgraduate Medical Institute, the same organization that accredits the American Heart Association. This has allowed us to successfully certify thousands of health care professionals and students and to enjoy a 98% acceptance rate, both nationally and internationally.

However, If your employer/organization requires the American Heart Association (AHA) certification, it will require live session via webinar (Skype/Facetime) with one of our AHA instructors. During this live session you are able to ask questions and we can assess your skills. Once your skills testing is complete we will issue you the American Heart Association Certification.

Yes, our course materials are based on The American Heart Association (AHA) 2015 Edition ACLS Provider Handbook, The American Heart Association (AHA) 2015 Edition BLS Provider Handbook, The American Heart Association (AHA) 2015 Edition PALS Provider Handbook, The American Heart Association (AHA) 2015 Edition CPR Provider Handbook.

Since we are accredited by the Postgraduate Institute for Medicine (PIM) and offer our 100% online course and offer the American Heart Association certification (AHA with skills testing) this advanced level of authorization and certification makes the courses slightly higher. You should verify if other 100% online courses are properly accreditied.

Because we are accredited by the Postgraduate Institute for Medicine (PIM) each module must have quiz questions that test the students knowledge. Each module has quiz questions that must be answered correctly, you can not skip the questions, but you can skip or forward the video.

Once you complete the online part (videos/quiz questions and final exam) you will have the option on the left hand navigation bar to Schedule your webinar or inperson skills session. In person can be done at our training center in Wayne NJ, webinar can be located anywhere.

Yes. Provider handbooks are included (digitally) with all certifications, once you login you will be given the opportunity view the book.

No, you do not have to purchase the AHA provider manual to complete the course, the online version is included in the course.

Yes and No. For our 100% online accredited course we DO NOT require a skills test to complete our online courses. Each course includes a Clinical Skills video from our new Clinical Skills Video Series. Each video gives a complete demonstration of the correct procedures for that respective exam. Each course also includes written study materials that explain the information found in a skills test.

However, if you need specifically the American Heart Association certification, Yes it will require a live skills session (via webinar Skype/Facetime) with one of our AHA instructors to perform skills testing.

Yes. Our ACLS, BLS, and PALS courses are eligible for AMA Category 1 Credits™ / Continuing Education

Yes. You may receive a 100% refund if your employer does not accept our 100% online certification, you must provide proof that your employer will not accept. Don't forget - we will work with you to obtain your American Heart Association certification if that is required. (Additional Steps Required, such as live session).

No. Our programs are designed to be taken at your own pace. We are considerate of health care professional's busy schedules. Should you begin the exam and find yourself unable to finish it in one sitting, you can save your progress and you may pick up where you left off.

The total number of questions varies on the program.

Our certification programs include unlimited retakes of certification exams. Every attempt, you receive a new set of questions.

Your account will always remain active.

Our programs are educational programs that test upon the concepts and basic skills of advanced cardiovascular life support, pediatric advanced life support and basic life support. Program completion does not ensure that an individual has the competence to perform these skills. It is the responsibility of each hospital or practice to determine the level of competence and qualifications required for someone to assume clinical responsibilities for these.

Yes, our program was formed by a team of physicians, physician assistants, nurse practitioners, and nurses to provide the highest standard of certification for all health care professionals and would-be professionals.

Yes. We have certified thousands of people whose employers have been very satisfied with our increased standards. We are proud to say that we have over a 98% acceptance rate nationally. Regardless, we suggest you consult your employer regarding our certification to avoid any possible inconvenience on your part. If your employer requires the American Heart Association Certification it requres additional steps such as an live skills session (via Skype/Facetime) to make sure you understand the material and perform the nessessary steps.

Yes, we can recertify you regardless of the time that has lapsed since your last certification.

All provider cards are valid for 2 years after the date certification awarded.

Yes. As soon as you pass the exam, you will be granted instant access to a digital provider card. You can use this digital copy while waiting for your physical provider card that we will mail to you.

Please allow 5-7 business days, depending on your location, to receive your card.

If your employer fails to recognize any of our 100% online certifications, we will work with you to obtain the American Heart Association Certification (requires additional steps).

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